Physical Product Purchases
Planet DMA ships physical orders within 72 hours of purchase. For check-based transactions, the date of purchase is when your check has cleared.
Planet DMA will refund physical products that are in their original/brand new condition within 60 days of purchase. Shipping is the responsibility of the buyer. Please send items to: Planet DMA, 14622 Ventura Blvd #333, Sherman Oaks, CA 91403. We recommend you use a trackable package to verify receipt.
Digital/Virtual Product Purchases
Ebook purchases can be accessed on a third-party platform, using the same login credentials from this site. You will receive a link to access the book upon completion of your purchase.
Planet DMA does not offer refunds on any digital/virtual products, including our ebooks and online group memberships. (ebook requires activation)
For consulting, presentations, trainings and other services, Planet DMA requires full payment by credit card at least two (2) full business days prior to the scheduled booking or full payment by check at least five (5) full business days prior to the scheduled booking .
Cancellation and Refunds
Cancellations made at least two (2) full business days prior to the scheduled booking will receive a 100% refund. Services that are cancelled less than two (2) full business days prior to the scheduled booking will not be refunded, but our clients can reschedule their booking one time within sixty (60) calendar days of the originally scheduled date.
We reserve the right to decline providing services to any client.
Planet DMA has been a verified PayPal merchant since 2006. All credit card transactions take place via PayPal. You do not need a PayPal account to make a credit card payment via PayPal.
Planet DMA’s online group is a professional group for people who have purchased one or more of Planet DMA’s books. Professional conduct is required for continued membership in the group, including but not limited to:
- Courteous/Respectful language in communications with other members and the Planet DMA (e.g., in the forums, comments, etc.). Profanity, slander, harassment, discriminatory remarks and other abusive communication are not allowed and are grounds to be banned from the group.
- Not sharing access to online group resources with non-members. The online groups are private to ensure that the extensive personal resources we share are used wisely, in accordance with the blueprints in our books. Sharing your log in credentials or resources from the site with non-group members is grounds to be banned from the group.
- If you are banned from the group, you will be notified immediately in writing via the email associated with your registration. Banned group members will not receive a refund on their membership purchase and will not be approved for future membership.
Planet DMA and its representatives are not lawyers or financial advisors. Our services are for the purposes of instruction and consultation only. We do not offer a guarantee of financial or professional success or employment.